We got the pair, both 75X100cm and they look absolutely stunning in our living room. They're such a statement piece, moody yet colourful - and honestly a great addition to our interior - we love it!
RETURN POLICY
Before making a purchase at Printcasso, we kindly ask you to carefully review the following policies. Understanding these will help avoid any future disappointments.
Before You Buy
- Responsibility: It's essential that you, the buyer, confirm the suitability of any Printcasso product(s) for their intended location and wall, based on the detailed product information on our website. If unsure, please reach out to us at hello@printcasso.com before placing your order.
- Colour Accuracy: While we strive for colour accuracy through professional printing and quality control, variations may occur due to the settings of your device. We cannot control variations due to the purchaser’s screens, mobile phone or any other viewing devices. We advise contacting Customer Care at hello@printcasso.com for any clarifications needed before ordering.
- International Orders: Remember, duties and taxes for orders outside Australia fall on the recipient.
By purchasing from printcasso.com, you acknowledge and agree to these terms.
Initiating a Return
To request a return, please review the criteria below and contact us at returns@printcasso.com.
Artistic Characteristics:
- Variations in artistic choices, such as focus, blurring, and textures, are intentional and not seen as defects.
Eligibility:
- Returns for refund or exchange are accepted within 40 days for reasons like change of mind, incorrect size, or colour discrepancies. In the case of the returned item being of a higher value than the newly chosen item, the difference in price will be credited as a store credit. Store credit is valid for 12 months from the date of return.
Return Conditions:
Returned items must be in their original condition and returned securely in their original packaging. The buyer covers all return shipping costs unless otherwise agreed. We strongly urge you to use tracked shipping. Printcasso is not responsible for retuned items being lost or sustaining damage during the transit process.
How to Return:
- Notify us: Email returns@printcasso.com to start the return process.
- Include Details: Your full name and order number must accompany the return.
- Shipping: Return the item to the provided address. We strongly urge you to use tracked shipping. Printcasso is not responsible for retuned items being lost or sustaining damage during the transit process.
We aim to make finding the perfect art for your space enjoyable and straightforward. For any assistance or questions regarding returns, our customer service team is eager to help.
Cancellation Policy
Given the resources and effort involved in creating our products, please understand our need for the following cancellation fees:
- Framed Art Prints & Canvas: A $35.00 fee applies if your order has been processed.
- Unframed Art Prints: A $9.00 fee applies for cancellations at any stage of processing.
These fees cover service, administration, and environmental management costs. Refunds (minus any fees) are processed within 5-10 business days.
Replacements/Damages
- Damages during transit: In the unlikely event you receive an item that is damaged during the transit process, kindly email our customer care team within 7 days of receiving your order. You will need to provide your name, order number as well as pictures of:
- Damage to the product
- External damage on the packaging
Please email all details to returns@printcasso.com
- Damages after unpacking: Printcasso cannot be responsible for damages occurring after delivery or during installation. Please ensure you use appropriate safety measure when unpacking and hanging art to ensure the safety of your new piece.
- Artistic Elements: It's crucial to distinguish between intentional artistic elements and actual damage. Artistic choices like focus range, blurring, and grain are not considered defects.
Customer Reviews
Overall rating: 5 / 5 from 50 reviews.
I have the print in my hair salon. All my clients are loving it.
This kookaburra print is absolutely stunning! A perfect mix of elegance and vibrancy that instantly brightens up my space❤️❤️❤️
Fabulous service and amazing prints this one looks spectacular
These are stunning!! I am so in love with them! Photos don’t do them justice at all.
Thank you so much Printcasso for having such beautiful prints. I was a bit apprehensive due to it being online and we werent able to physically see it. However, took the risk and I'm glad I did because we absolutely love ours (we can't stop looking at it) and it's exactly how it is in real life as it's on the website. Highly recommend!
Love this Sea of green canvas. Creates a very calm mood for my bedroom space!
Not only did this exceed my expectations- the framing is perfect and delivery quick! I love this so much and highly recommend
Absolutely love my new print!! Soft colours and still brightens up my lounge/dining room area. Would definitely buy from printcasso again.
Looks great in our bedroom
A classy paint that gives you a sense of calm and comfort. I simply love it 🥰
When I first opened the package I was in awe of the quality. I love that this piece is so versatile and compliments any room of our house. Customising the frame really makes it your own, we went for the oak frame and it really is just the perfect finish. The team were amazing they went above and beyond to help us select the perfect artwork! I will be adding more pieces of art once we finish our renovations thank you so much!
Stunning! The beautiful whale tail has so much more depth in person we couldn’t have chosen a better print! We have so many compliments it’s a lovely addition to our home.
Love my peonies! They brighten up my dining room and Printcasso were fabulous to deal with! I’m planning my next purchase already - this time for my bedroom!
From ordering to delivery the process was easy and high quality. With a diverse range of product there is plenty of options. The canvas is great, and the colours pop. I couldn’t be happier with the print, and it suits the location perfectly.
I stared at this blank wall for 6.5yrs, I knew exactly the art I wanted, but despite all my searching I couldn't find it. Then I found the perfect piece on Printcasso! The Happy Aura print is stunning, I absolutely love it! Incredibly vibrant, exceptional print quality even at the largest size, everyone is shocked that it's a print & not an acrylic painting. The customer service I've received from Eva has been fantastic, Eva answered all my queries promptly & made me feel confident to buy from Printcasso. There was a minor printing mistake with my order & Eva generously offered to reprint a new canvas. The whole experience buying from Printcasso was excellent & I highly recommend Printcasso.
These prints are so beautiful and of the highest quality. It really gave my space a glow up it needed. I highly recommend this company if you need some beautiful prints.
Absolutely stunning! The frame and artwork is to the highest of quality and the colours bring a beautiful vibrant vibe inside our home.
Simply divine! Printcasso has the best range of minimalist monochromatic art on the market. The Floatus set is so striking and has really modernised our space. Will be recommending Printcasso to all my family and friends!
Had a wonderful, no fuss experience with Printcasso! Absolutely in love with the Floatus set of framed prints in our living room. They have elevated the space ten fold with their sleek and stylish design! Absolutely stunning! We will definitely be coming to Printcasso for all our future art furnishings.
What a beautiful piece of art! It adds the perfect pop of colour when we walk through our front door. The vibrant colours along with our arrangements bring a sense of freshness and beauty to our space. It's a delightful composition that brightens up any room and evokes a feeling of tranquility. Highly recommend this beautiful business!
This is the final piece I needed to finish off the hallway. The quality is amazing and looks even better in person than online
Love it. Looks amazing
I�ve just renovated and wanted something striking for my townhouse. The detail in the print and the quality exceeded my expectations. Incredibly happy with this purchase! I highly recommend.
Thank you this print was just what we were looking for. The details and the colour are just amazing! So happy with this purchase
Thanks so much, the artWork is just so lovely! Found it so easy to order as well.
New favourite artwork and such a great price
The detail in the art is so beautiful, more so in person
Cant wait to hang this adorable fella on the wall! The frame finishes it off really nicely
It�s absolutely beautiful! Great print and fast service.
Quality product and looks great on our bedroom wall
Exactly what I was after. Second time buying from here.
Love this print. I paired it with another abstract one for above the bed
Arrived in a timely manner and both Kookaburra prints look fantastic on the wall. Had been looking for the perfect picture to fill the space for about 4 years and these were the ones.
Loved for a long time before I bought it
Just what we needed, looks great
A lovely print, neutral colours are very calming
Beautiful print. It gets plenty of comments
100!
I Love these pictures, they add a nice pop of colour to our bedroom and make it such a calming space.
