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Free Shipping Australia wide?
Yes. We ship all our products for FREE Australia wide! There are no shipping or any sneaky transit fees so you can shop with complete peace of mind! For all other shipping queries checkout our shipping guide
Do you ship internationally?
We certainly do! We ship to most countries worldwide. Although we are unable to offer free shipping outside Australia, we have ensured we have partnered with the best transit companies to provide the most competitive and affordable international shipping rates. For all other shipping queries checkout our shipping guide
How long will it take to receive my order?
As a company that only sells bespoke designs, all of our products are custom printed at the time you place your order. Kindly note, production time takes 1-3 days prior to shipping. We have partnered with the most trusted and reliable courier companies to ensure you receive your order within the fastest timeframe. Our aim is for you to receive your order within a timely 7-9 business days. Please note, this may potentially vary for residences in remote locations.
Can I change my delivery details?
Yes, you can change your delivery details but you must advise us ASAP as we are committed to creating and sending your order as fast as possible. Where we can update your address we certainly will but please note if we receive your message after the product has been picked up by our couriers, we cannot unfortunately send the item to your updated address.
Questions about sizes and materials?
At Printcasso we are committed to providing you with as much details as possible to make your selection process as smooth as possible. You can checkout our size and product info guide for all your size related questions as well as any queries you may have about the high grade materials we use for all of our prints.
Missing items from your order?
Don’t despair, this is perfectly normal! Some of your products may be sent separately as the printing process and time can vary between products. Once each item has left the warehouse, you will receive a dispatch confirmation email with your carrier and tracking details.
Looking for our return policy?
For all your return and exchange queries check out our returns guide